Refund Policy

Clear Refund Terms, Before You Pay

How refunds work for services purchased from Ascension Corporate Services Inc., including what happens if your application is not accepted or you decide to cancel.

Last updated: October 2026

At a Glance

  • If ACS cannot move forward with your application: you receive a full refund.
  • If you cancel before processing begins: you may be eligible for a full refund.
  • If you cancel after processing begins: costs already incurred are deducted, and we show you a breakdown.
  • Refunds are processed within 14 calendar days of approval and returned to your original payment method.

1. If ACS Declines Your Application

All applications are subject to ACS’s compliance and due diligence review. Applications follow these steps:

  1. Application and payment. You submit your application and pay through the client portal.
  2. Compliance review. ACS carries out its due diligence review before any government filing is made.
  3. Decision. ACS approves or declines the application.
  4. Processing. If approved, work on your service begins.

If ACS cannot move forward with your engagement following its compliance review, you will receive a full refund of the amount paid.

ACS may be unable to give detailed reasons for a compliance decision where disclosure is restricted by law or by our regulatory obligations.

2. If You Cancel Before Processing Begins

If you cancel your application before ACS has started processing your service or incurred any third-party costs, you may be eligible for a full refund, subject to applicable law and our Terms of Service.

3. If You Cancel After Processing Has Begun

Once ACS has started providing services or incurred costs on your behalf, your refund may be reduced by amounts already paid or incurred, including:

  • Government filing fees.
  • Payment processing or banking charges.
  • Courier, legalisation, notarisation or other third-party fees.
  • Services already performed by ACS.

Where deductions apply, ACS will give you a breakdown.

4. Government or Regulatory Rejection

If an application has already been submitted to a government or regulatory authority and is then rejected, government or third-party fees already paid may be non-refundable.

Any remaining eligible amount will be refunded in line with this policy.

5. How to Request a Refund

To cancel a service or request a refund, email info@ascensioncorporateservices.com with your full name, the company or application name, and the service you wish to cancel. Where ACS cannot move forward with an application, no request is needed; we will contact you about your refund.

6. Refund Method

Approved refunds will normally be returned to the original payment method used for the transaction.

7. Refund Processing Time

ACS will process approved refunds within fourteen (14) calendar days of approval.

Your bank, card issuer or payment provider may take additional time before the funds appear in your account.

8. Legal and Compliance Requirements

ACS will not process any payment or refund in a way that would breach applicable law, regulatory requirements, sanctions obligations or anti-money laundering requirements.

9. Acceptance of This Policy

By purchasing a service from ACS, you confirm that you have read and accepted this Refund Policy together with our Terms of Service.

10. Contact Us

For questions about this policy or a refund:

Ascension Corporate Services Inc.

Send Us a Message
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